About us

We proudly deliver natural gas, electricity and propane and continue to acquire renewable and lower carbon energy,1 including natural gas designated as Renewable Natural Gas2 (RNG). We are the province’s largest provider of critical energy services, drawing on our more than 100 years of knowledge and expertise to supply reliable and affordable energy and to help support the energy transition. We serve almost 1.3 million customers across our service areas that include 135 B.C. communities, and 58 First Nations communities across 150 Traditional Territories.

B.C.’s lower carbon energy future

Advancing the energy transition toward a lower carbon energy future for British Columbians requires innovation in the way energy is used, supportive government policies, investment in energy efficiency, lower carbon energy and infrastructure to support the energy transition and technological advancement. The energy transition offers an opportunity to harness innovation and to adopt new technologies in the energy sector.

FortisBC works to inform and align with local, provincial and national priorities to lower emissions in homes, buildings, transportation and industry.

Continuing to acquire renewable and lower carbon gases

We’re helping to lower overall emissions by continuing to acquire RNG. We work with a range of RNG suppliers like farms, landfills and wastewater treatment facilities to capture and upgrade biogas to create RNG. We’re also looking at ways to advance other renewable and lower carbon gases,3 such as hydrogen, to be used in our system instead of conventional natural gas.

Increasing investments in energy efficiency

We’re investing record amounts in conservation and energy-efficiency programs to help support the lower carbon energy transition. These programs can help customers lower energy use and associated emissions and support affordability. By 2027, we will invest a record $697.6 million4 in energy-efficiency initiatives to help build the next-generation of energy-saving programs.

Lowering emissions in the transportation sector

To support lower carbon transportation, we’re helping fleet operators lower emissions by providing support to switch from diesel or gasoline engines to compressed natural gas (CNG), which has a carbon intensity 22 per cent lower than diesel.5 To date, we’ve supported the conversion of almost 1,3006 commercial vehicles in B.C. to CNG from diesel or gasoline.

In 2024, drivers used our electric vehicle charging infrastructure in the Southern Interior 43 per cent more often than in 2023 and we hit a milestone of more than 67,000 total charging events.7

Fuelling ships with LNG

Liquefied natural gas (LNG) can play a role in lowering GHG emissions in marine transportation, which currently often relies on petroleum-based fuels such as oil or diesel. By 2030, FortisBC LNG should have a 30 per cent lower carbon intensity compared with global average LNG due to the uptake of RNG, a renewable hydroelectric grid and increased energy efficiency across the extraction, processing and transportation operations.8 We’re also the first company in the world to offer a truck-to-ship onboard LNG fuelling system, developed specifically for our customers.

Corporate information

Our more than 2,700 dedicated employees are the reason we can continue providing safe, reliable and affordable energy to our customers.

Learn more about our service areas, facilities and leadership team.

Corporate information

Sustainability Report

We operate critical energy infrastructure delivering gas and electricity to homes and businesses across B.C. In this work, we are guided by our values that help shape our approach to sustainability. Sustainability underlies how we invest in, operate and continuously improve our business, while providing the energy our customers need, safely, affordably and reliably.

Read our 2024 Sustainability Report

Our commitment to Reconciliation with Indigenous Peoples

We strive to be a leader in establishing and maintaining strong, positive relationships with Indigenous communities.9 We believe that building authentic relationships with Indigenous Peoples begins within our own business practices and work culture. We continuously work to improve in ways that both recognize and respect the unique cultures, histories and human and legal rights of Indigenous Peoples.

Learn more about how we approach Reconciliation, culture, business development, training and energy efficiency with Indigenous communities.

Indigenous relationships and Reconciliation

1FortisBC uses the term renewable and lower carbon energy to refer collectively to electricity and the lower carbon gases or fuels that the utility can acquire under the Greenhouse Gas Reduction (Clean Energy) Regulation, which are: Renewable Natural Gas (also called RNG or biomethane), hydrogen, synthesis gas (from wood waste) and lignin. FortisBC’s renewable and lower carbon gas portfolio currently includes only Renewable Natural Gas. Other gases and fuels may be added to the program over time. Depending on their source, all of these gases have differing levels of lifecycle carbon intensity. However, all of these gases are lower carbon when compared to the lifecycle carbon intensity of conventional natural gas. The current burner tip emission factor of RNG is 0.27 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ) and the current renewable and lower carbon gas portfolio lifecycle emissions for stationary combustion are -22 gCO2e/MJ. This is below B.C.’s lifecycle carbon intensity threshold of 30.8 gCO2e/MJ as set out in the 2024 Greenhouse Gas Reduction Regulation amendments.

2Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means we’re unable to direct RNG to a specific customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.

3FortisBC uses the term renewable and lower carbon gas to refer collectively to the lower carbon gases or fuels that the utility can acquire under the Greenhouse Gas Reduction (Clean Energy) Regulation, which are: Renewable Natural Gas (also called RNG or biomethane), hydrogen, synthesis gas (from wood waste) and lignin. FortisBC’s renewable and lower carbon gas portfolio currently includes only Renewable Natural Gas. Other gases and fuels may be added to the program over time. Depending on their source, all of these gases have differing levels of lifecycle carbon intensity. However, all of these gases are lower carbon when compared to the lifecycle carbon intensity of conventional natural gas. The current burner tip emission factor of RNG is 0.27 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ) and the current renewable and lower carbon gas portfolio lifecycle emissions for stationary combustion are -22 gCO2e/MJ. This is below B.C.’s lifecycle carbon intensity threshold of 30.8 gCO2e/MJ as set out in the 2024 Greenhouse Gas Reduction Regulation amendments.

4This is a combined amount for both the gas and electricity utilities and includes inflation. When a carryover of $2.778 million is added to the (unrounded) amount of $694.831 million, the total combined amount becomes $697.609 million.

5FortisBC’s 2023 Low Carbon Fuel Standard (LCFS) compliance submission specifies a baseline CNG carbon intensity of 63.64 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ). The B.C. LCFS 2023 diesel carbon intensity threshold is 81.86 gCO2e/MJ.

6Source: Vehicle Population-Commercial Vehicles-2023.

7Source: FortisBC 2024 Sustainability Report, page 17.

8Source: 2nd Life Cycle GHG Emission Study on the Use of LNG as Marine Fuel, Sphera study.

9We refer to “First Nations communities” when referring to reserve communities recognized by the Indian Act. We use the terms “Indigenous communities” when referring to larger or decentralized communities that may include First Nations, Inuit or Metis people.