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Electricity outages
Smell gas
Contact
Search

Accounts
Energy services
Rebates & energy savings
Build & renovate
Safety
Sustainability
Community
About us

2017 Net metering tariff reconsideration application

Decision

G-63-18 FBC Reconsideration Order G-199-16 Reasons

Arguments

FBC Reply Argument
FBC Final Argument

Other filings

FBC Comments on Shadrack Evidence
FBC Response to Exhibit C4-7

Responses to information requests

FBC Response to BCUC IR1
FBC Response to BCSEA IR1
FBC Response to CEC IR1
FBC Response to Shadrack IR1

Reconsideration application

FBC Reply Submission re Workshop Proposal
FBC Submission on Further Process
FBC Phase 2 New Evidence
Phase 1 FBC Reply Submission
FBC Net Metering G-199-16 Reconsideration Application

Electricity outages

Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.

Smell gas?

Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911

Contact us

Natural gas

Phone
1-888-224-2710

Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST

Emergency number
1-800-663-9911 (24 hours)

Electricity

Phone
1-866-436-7847

Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST

Emergency number
1-866-436-7847 (24 hours)

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Natural gas

Monday-Friday

7 a.m. to 8 p.m.

Electricity

Monday-Friday

7 a.m. to 7 p.m.

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1-855-322-6397
(24 hours)

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