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Electricity outages
Smell gas
Contact
Search

Accounts
Energy services
Rebates & energy savings
Build & renovate
Safety
Sustainability
Community
About us

2015 Annual review of 2015 rates

Decision

Order G-86-15 FEI Annual Review for 2015 Rates Decision

Other filings

FEI Reply Submission
Workshop Materials
Workshop Agenda

Responses to information requests

FEI Response to BCUC IR1
FEI Response to BCOAPO IR1
FEI Response to BCSEA IR1
FEI Response to CEC IR1

Application

FEI 2015 Annual Review of Rates Application – Evidentiary Update
FEI 2015 Annual Review of Rates Application
BCUC Order G-6-15 - Regulatory Timetable

Electricity outages

Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.

Smell gas?

Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911

Contact us

Natural gas

Phone
1-888-224-2710

Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST

Emergency number
1-800-663-9911 (24 hours)

Electricity

Phone
1-866-436-7847

Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST

Emergency number
1-866-436-7847 (24 hours)

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Natural gas

Monday-Friday

7 a.m. to 8 p.m.

Electricity

Monday-Friday

7 a.m. to 7 p.m.

Media contact

1-855-322-6397
(24 hours)

FortisBC liquefied natural gas

FortisBC Alternative Energy Services

Talking Energy - FortisBC's projects

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