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Electricity outages
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Contact
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Accounts
Energy services
Rebates & energy savings
Build & renovate
Safety
Sustainability
Community
About us

2018 Customer Choice Annual General Meeting

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2018 Customer Choice Annual Program Statistics

Electricity outages

Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.

Smell gas?

Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911

Contact us

Natural gas

Phone
1-888-224-2710

Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST

Emergency number
1-800-663-9911 (24 hours)

Electricity

Phone
1-866-436-7847

Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST

Emergency number
1-866-436-7847 (24 hours)

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Natural gas

Monday-Friday

7 a.m. to 8 p.m.

Electricity

Monday-Friday

7 a.m. to 7 p.m.

Media contact

1-855-322-6397
(24 hours)

FortisBC liquefied natural gas

FortisBC Alternative Energy Services

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