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Electricity outages
Smell gas
Contact
Search

Accounts
Energy services
Rebates & energy savings
Build & renovate
Safety
Sustainability
Community
About us

2014 FEU common delivery rates methodology application

Decision

Order G-178-14 FEI Common Delivery Rates Methodology Decision

Argument

FEU Final Argument

Responses to information requests

FEU Response to BCUC IR No.1
FEU Response to BCOAPO IR No.1
FEU Response to CEC IR No.1
FEU Response to Robinson IR No.1

Application

FEU Common Delivery Rates Methodology Application
FEU Common Delivery Rates Methodology Application for Reconsideration and Variance of Order G-26-13

Electricity outages

Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.

Smell gas?

Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911

Contact us

Natural gas

Phone
1-888-224-2710

Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST

Emergency number
1-800-663-9911 (24 hours)

Electricity

Phone
1-866-436-7847

Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST

Emergency number
1-866-436-7847 (24 hours)

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Natural gas

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Monday-Friday

7 a.m. to 7 p.m.

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(24 hours)

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