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Electricity outages
Smell gas
Contact
Search

Accounts
Energy services
Rebates & energy savings
Build & renovate
Safety
Sustainability
Community
About us

2023-2027 DSM Expenditures Plan

Responses to Information Requests

FBC Response to BCUC IR1
FBC Response to BCOAPO IR1
FBC Response to BCSEA IR1
FBC Response to CEC IR1
FBC Response to DMG IR1
FBC Response to RCIA IR1

Application

Errata to the Application, Dated July 20, 2022
FBC 2023-2027 DSM Expenditures Application

BCUC Orders

BCUC Order G-182-22 – Regulatory Timetable and Public Notice

Other Filings

FBC Final Submission

Electricity outages

Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.

Smell gas?

Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911

Contact us

Natural gas

Phone
1-888-224-2710

Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST

Emergency number
1-800-663-9911 (24 hours)

Electricity

Phone
1-866-436-7847

Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST

Emergency number
1-866-436-7847 (24 hours)

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Natural gas

Monday-Friday

7 a.m. to 8 p.m.

Electricity

Monday-Friday

7 a.m. to 7 p.m.

Media contact

1-855-322-6397
(24 hours)

FortisBC liquefied natural gas

FortisBC Alternative Energy Services

Talking Energy - FortisBC's projects

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