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How can I get a billing history for my account?

Keeping track of your home’s energy use and your billing and payments are among the benefits of creating an online profile for your FortisBC account. It’s easy to register with your FortisBC account number and email address, allowing you to log in anytime to access self-serve options to manage your account at your convenience.

Learn more about managing your account online.

RGSD Development Account Application

Application for Approval of the Regional Gas Supply Diversity Development Account ...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)/rgsd-development-account-application

Deferral Account for Electric Vehicle Workplace and Fleet Charging Funding

Deferral Account for Electric Vehicle Workplace and Fleet Charging Funding...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/electric-vehicle-charging-stations/deferral-account-for-electric-vehicle-workplace-and-fleet-charging-funding

Manage your online account | FortisBC

Access self-serve options to manage your FortisBC account. Keep track of your home’s energy use and your billing and payments by creating an online profile. ...

https://fortisbc.com/accounts/open-close-or-move-your-account/manage-your-online-account

RGSD Development Account

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)/rgsd-development-account-application/rgsd-development-account

Account managers for business customers | FortisBC

Let us help you with your gas and electricity needs—like improving energy efficiency, purchasing or upgrading equipment and applying for rebates.

https://fortisbc.com/services/commercial-industrial-services/account-managers-for-commercial-industrial-and-business-customers

Taking care of someone else's account

How to help an elderly family member or dependent manage their natural gas and/or electricity bills and payments...

https://fortisbc.com/accounts/open-close-or-move-your-account/taking-care-of-someone-elses-account

Energy-efficiency tools for natural gas business customers | FortisBC

We have free tools to assess how much energy you’re using and track your progress. Your FortisBC account manager can help you make improvements. ...

https://fortisbc.com/services/commercial-industrial-services/energy-efficiency-tools-for-natural-gas-business-customers

2024 Equity Issuance Cost Deferral Account and Recovery of Equity Issuance Costs

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/roe/2024-equity-issuance-cost-deferral-account-and-recovery-of-equity-issuance-costs

Accounts

Find out how we set rates, how to read your FortisBC natural gas or electricity bill and how to manage your account and payment options.

https://fortisbc.com/accounts

Start, stop or move your service | FortisBC

Looking to open, close, or move your FortisBC account? We've got you covered with our easy-to-use online tools.

https://fortisbc.com/accounts/open-close-or-move-your-account

Pre-authorized Payment Plan | FortisBC

Our Pre-authorized Payment Plan makes paying your gas or electricity bill easy with payments automatically withdrawn from your bank account each month.

https://fortisbc.com/accounts/payment-options/ways-to-pay-your-bill/pre-authorized-payment-plan

My Energy Use | FortisBC

Save energy and earn rewards with My Energy Use, available through Account Online. Create a personalized action plan and set energy saving goals.

https://fortisbc.com/accounts/open-close-or-move-your-account/my-energy-use

Contractors | FortisBC

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https://fortisbc.com/build-renovate/contractors

Energy safety

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https://fortisbc.com/safety-outages/energy-safety

AMI Schedule Map

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https://fortisbc.com/about-us/projects-planning/energy-projects/current-large-scale-natural-gas-projects/advanced-gas-meters/ami-schedule-map

Public Safety Power Shutoff (PSPS) Policy

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/public-safety-power-shutoff-policy-complaint

Public Safety Power Shutoffs | FortisBC

We may need to temporarily shut off power in areas identified as being at high risk for wildfires. ...

https://fortisbc.com/safety-outages/preparing-for-emergencies/wildfire-safety-practices/public-safety-power-shutoff

2023 Sustainability Report | FortisBC

Learn about our commitment to sustainability and corporate responsibility.

https://fortisbc.com/sustainability/2023-sustainability-report

Our commitment to sustainability

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https://fortisbc.com/sustainability/our-commitment-to-sustainability

Solar

Solar community pilot project...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/solar

2010 Revenue Requirements Application

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/2010-revenue-requirements-application

home

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https://fortisbc.com/rebates/home

business

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https://fortisbc.com/rebates/business

Dual fuel heating system rebate

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https://fortisbc.com/rebates-and-energy-savings/rebates-and-offers/rebates-for-homes/dual-fuel-heating-system-rebate--electric-heat-pump-combined-with-gas-furnace

2013 FEU reconsideration and variance application of G-26-13

2013 FEU reconsideration and variance application of G-26-13...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rda/2013-feu-reconsideration-and-variance-application-of-g-26-13

2011 Revenue requirement

2011 Revenue requirement...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/revenue-requirements-applications/2011-revenue-requirement

2013 Customer Choice annual general meeting

2013 Customer Choice annual general meeting...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2013-customer-choice-annual-general-meeting

Price risk management (PRM)

Price risk management (PRM)...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/gassupply/price-risk-management-(prm)

2010 Revenue requirements

2010 Revenue requirements...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/revenue-requirements-applications/2010-revenue-requirements

2009 ROE and capital structure application

2009 ROE and capital structure application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/roe/2009-roe-and-capital-structure-application

Ellison community solar pilot project application

Ellison community solar pilot project application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/solar/ellison-community-solar-pilot-project-application

2017-2018 Revenue Requirements Application

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/2017-2018-revenue-requirements-application

Electricity rates - business

Learn how we set electricity rates and what current rates are for commercial service.

https://fortisbc.com/accounts/billing-rates/electricity-rates/business-rates

2020 Biomethane Energy Recovery Charge (BERC) Rate Methodology G-133-16 Assessment Report

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng/2020-biomethane-energy-recovery-charge-(berc)-rate-methodology-g-133-16-assessment-report

2010 Program summary

2010 Program summary...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2010-program-summary

2009 Program summary

2009 Program summary...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2009-program-summary

Mt. Hayes LNG Storage Facility

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/mt-hayes-lng-storage-facility

2014 FEU common delivery rates methodology application

2014 FEU common delivery rates, methodology application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rda/2014-feu-common-delivery-rates-methodology-application

2016 Annual review of 2017 rates

2016 Annual review of 2017 rates...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rra/2016-annual-review-of-2017-rates

2016 Customer Choice annual general meeting

2016 Customer Choice annual general meeting...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2016-customer-choice-annual-general-meeting

2022 Rimrock Biomethane Purchase Agreement

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng/2022-rimrock-biomethane-purchase-agreement

How we prepare for emergencies | FortisBC

Our comprehensive corporate emergency response plan which is tested regularly through simulation exercises of scenarios like earthquakes, floods and fires.

https://fortisbc.com/about-us/corporate-information/natural-gas-and-electricity-system-safety/how-we-prepare-for-emergencies

Resources for gas marketers | FortisBC

Information for independent gas marketers selling gas through the Customer Choice program or transportation services for large commercial customers.

https://fortisbc.com/services/commercial-industrial-services/resources-for-gas-marketers

Advanced Metering Infrastructure Radio-off Meter Option

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/advanced-metering-infrastructure-radio-off-meter-option

FEI Conservation and Energy Management (C&EM)

Demand-side management program...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/c-ds-em

Regional Gas Supply Diversity (RGSD)

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)

CNG transport gallery

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https://fortisbc.com/about-us/news-events/media-centre/cng-transport-gallery

Rebates details business

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https://fortisbc.com/rebates-and-energy-savings/rebates-and-offers/rebates-details-business

2022 Lacombe Biomethane Purchase Agreement

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng/2022-lacombe-biomethane-purchase-agreement

Ways to pay your bill | FortisBC

Set up pre-authorized payments, pay your natural gas or electricity bill online, by credit card or learn about other payment options.

https://fortisbc.com/accounts/payment-options/ways-to-pay-your-bill