Discover easy tips to help you save energy and money

Increase energy efficiency in your home with our low- and no-cost solutions.

Explore our energy-saving tips to get you started

• Program your thermostat: Save up to 15 per cent¹ on your home heating costs by programming your thermostat to 17° C when you’re out or asleep, and no higher than 20° C when you’re home and awake.
• Draftproof your home: Prevent heat from escaping and improve the comfort of your home by caulking windows, weatherstripping doors and sealing gaps and cracks in exterior walls.
• Wash laundry in cold water and take shorter showers: Washing your clothes in cold water will help you save on water heating costs. And by shortening your showers by two minutes, you can save even more—between $69 and $96 a year on average.
• Use zone heating: Heat just the area you’re in by using your fireplace or baseboard heaters, and turn off or lower heating in unoccupied rooms. That way you only pay for what you actually use.

We’re here to help

Whether you’re new to using low-cost, no-cost energy-saving tips or are considering a major energy-efficiency upgrade, we can help you save energy and money no matter your budget.

And remember, if you're facing financial difficulty for any reason, our customer service representatives are always here to assist you.

We work with our customers to help solve high bill problems year-round, not just in the winter months. If your bill is high, we’ll work with you to find a solution that may include payment arrangements. For example, we offer an Equal Payment Plan if you want to pay a fixed monthly payment.

For questions about your gas bill, please call us at 1-888-224-2710, Monday to Friday, 7 a.m. to 8 p.m.

For questions about your electricity bill, please call us at 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m.