Save money and energy with income-qualified offers 

Elderly couple smiling as they install LED bulbs in their ceiling fixture.

With our income-qualified programs, thousands of British Columbians are making their homes more energy efficient and more comfortable year-round. Whether you want to make small changes for a real impact or invest in major upgrades, our suite of income-qualified programs has something to help you meet your goals.

Energy Saving Kit

Unbox free energy savings with the Energy Saving Kit (ESK). This kit is filled with easy-to-install products (instructions included) that could help you save on space heating, hot water, and lighting in your home. You don’t need to be a homeowner to request an Energy Saving Kit—just an income-qualified resident over 18 who wants to conserve more energy. And the Energy Saving Kit is a great way to start.

Free Energy Saving Kit

Energy Conservation Assistance Program

Reach out to the Energy Conservation Assistance Program (ECAP) today and request a free visit from one of our energy coaches. When they arrive, they’ll tour your home, review your energy use and show you some simple ways to improve energy efficiency and identify potential upgrades to be installed. Depending on the conditions of the home, they could determine whether you qualify for more upgrades to your home’s insulation, draftproofing, or maybe even an ENERGY STAR® refrigerator. It’s an easy and friendly way to enhance your home’s energy efficiency.

Free home energy evaluation and upgrades

Your combined household income must be below the maximum shown for your household size. Proof of income is required.

Household size Maximum household income
for ECAP 		Maximum household income
for ESK and rebates

1 person

$40,700

$50,100

2 people

$50,600

$62,300

3 people

$62,300

$76,600

4 people

$75,600

$93,000

5 people

$85,700

$105,500

6 people

$96,700

$119,000

7 or more people

$107,600

$132,400

If requested, submit a copy of one of the following for each member of your household over 18 years of age. Ensure all personal details are blacked out, except your name, the effective date and income or benefit amount, where applicable.

  • Notice of Assessment (NOA): submit a copy of your NOA from the Canada Revenue Agency for a current income tax return. To get a copy, log in to your Canada Revenue Agency account or MyCRA app or call 1-800-959-8281. Black out all information except for your name, address, effective date and income (Line 15000 on a Notice of Assessment).
  • Social Assistance: submit your monthly cheque stub, or a printed copy of your Confirmation of Assistance if registered for My Self Serve.
  • Shelter Aid for Elderly Renters (SAFER): submit either your SAFER cheque stub, acknowledgment letter or benefit change letter from BC Housing.
  • Rental Assistance Program: submit your Rental Assistance Program acknowledgment or benefit change letter from BC Housing.
  • National Child Benefit Supplement: submit your benefit notice from Canada Revenue Agency.
  • Guaranteed Income Supplement (GIS): submit your GIS notice.

Income-qualified rebates at a glance

Income-qualified customers making energy-efficiency upgrades to their homes may qualify for additional support through our rebate programs. To ensure the upgrades you choose are eligible for the rebate, check the rebate eligible product lists, or ask your contractor.

Hire a registered contractor

Depending on the income-qualified rebate that you’re applying for, you’ll want to use either the Home Performance Contractor Network or the Trade Ally Network to find a suitable contractor trained in industry best practices, and subject to ongoing quality assurance evaluations. 

We’re here to help

We’re committed to helping you lower your energy use–and your energy bills. No matter which income-qualified service you apply for, trust that small changes can lead to real results. If you have questions, contact us online, or call us at:

Natural gas customers - 1-855-909-2329
Electricity customers - 1-855-909-2331

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