Peak Plan Program
We're piloting the Peak Plan Program to better understand how we can reduce energy use during times of peak demand. The pilot data will be used to further assess the feasibility of future gas demand response solutions. Register and, subject to our terms and conditions, you’ll earn incentives while potentially lessening demand on our gas system.
How to participate
The Peak Plan Program is available to residential FortisBC gas customers in the Kelowna area. You must have one or more of the following devices in your primary residence, and have an internet connection to connect it to FortisBC’s partner software, upon enrolling in the program:
- a Google Nest1, ecobee®, Honeywell HomeTM or Sensi™ smart or Wi-Fi connected thermostat controlling a gas furnace.
Frequently asked questions
If you have questions about the Peak Plan Program, please see the information below:
There are incentives, both for signing up a device and for participating in Peak Plan events. The incentive will be paid as a cheque, payable to the account holder.
Device | Sign-up incentive | Participation incentive | Details |
|---|---|---|---|
Thermostat | $50 sign-up incentive to connect a thermostat | $50 post-pilot incentive for customers fill out the post-pilot survey | Events for thermostats controlling space heating systems will occur between November 1, 2024 and March 31, 2025 |
To participate in this pilot program, a smart or Wi-Fi connected thermostat must be controlling a gas furnace. Once you’ve registered, been approved and connected an eligible thermostat, it will automatically respond to the Peak Plan event when the signal is sent out and adjust the thermostat temperature settings by a few degrees during the event.
A Peak Plan event may be up to four hours. Events will take place in winter, from November 2024 to March, 2025.
Participants will be provided with advance notice of an upcoming event by email or text message, as specified in the application form.
Participants can opt out of an event by either manually adjusting the thermostat during the event or by responding to our email or text notification.
FortisBC and the vendor, Virtual Peaker, which manages the software platform for the program, will have access to information participants provide upon registration. Types of data collected for the purpose of running the program may include:
- customer account information and historic energy consumption data
- information about equipment and end uses in the residence, such as the HVAC system
- information about usage patterns of connected devices during the program and during peak events
FortisBC collects, uses and discloses personal information in accordance with the Personal Information Protection Act and our Privacy Policy.
Review the terms and conditions
Review the full terms and conditions for the Peak Plan Program.
We’re here to help
If you have additional questions, email [email protected].