Open, close or move your account

Open an account

If your home or business has natural gas or electricity service installed and you just need to open an account with us, start here.

Open a residential, business or commercial account

Security deposits

Move your account

If you have a natural gas or electricity account with us and you’re moving to another location that has natural gas or electricity service installed, you can use your online account to give us the details of your move.

Move your residential, business or commercial account

Close your account

If you need to close your natural gas or electricity account, or you no longer want to be part of the Renewable Natural Gas program, you can use your online account to cancel your service.

Close your residential, business or commercial account

Leave the Renewable Natural Gas program

Install natural gas

Natural gas is a safe, reliable source of energy that’s easy to use in your home or business.

Install electricity

FortisBC provides reliable electricity service in BC’s Southern Interior.