Smell rotten eggs?
It could be a natural gas leak.
Stop what you’re doing.
Go outside first, then call us or 911.
1-800-663-9911
Power outage?
Electrical emergency?
If you see downed power lines, stay at least 10 metres away and call us or 911.
1-866-436-7847
While Canada Post is restarting operations, customer could still see delays. Sign up for paperless billing to ensure you stay up-to-date. You can also check your balance by clicking here for gas, and here for electric. Learn more.
Learning how your natural gas or advanced electricity meter works can help you better understand when and how you use energy in your home or business.
Find out how to read your natural gas meter and how your gas usage is calculated.
Find out how an advanced electricity meter works and how to read it.
Learn why we may need to exchange your natural gas meter and what to expect during your appointment.