Discover easy tips to help you save energy and money

Did you know space heating accounts for more than 50 per cent of total household energy use for most British Columbians?¹ With cooler winter weather, it can take more energy to maintain a comfortable indoor temperature. Use our low- and no-cost tips to make your home more efficient so you can save energy and money.

Explore our energy-saving tips to get you started

• Program your thermostat: You could help lower your home heating costs by setting a schedule so your thermostat is 17 °C when you’re out or asleep, and 20 °C when you’re home and awake.
• Draftproof your home: Sealing gaps and cracks in exterior walls, caulking windows and weather-stripping doors could help keep heat from escaping the home during the winter months.
• Use room-specific heating: Only heat the areas you’re using with fireplace or baseboard heaters and turn off or lower heating in unoccupied rooms. This could help lower energy use because you’re only using the energy you need.
• Wash laundry in cold water and take shorter showers: Washing your clothes in cold water could help you save on water heating costs. And by shortening your showers, you could save even more.

We’re here to help

Whether you’re new to using low-cost, no-cost energy-saving tips or are considering a major energy-efficiency upgrade, we’ve got information that could help you save energy and money no matter your budget.

And remember, if you're facing financial difficulty for any reason, our customer service representatives are always here to assist you.

We work with our customers to help solve high bill problems year-round, not just in the winter months. If your bill is high, we’ll work with you to find a solution that may include payment arrangements. For example, we offer an Equal Payment Plan if you want to pay a fixed monthly payment.

For questions about your gas bill, please call us at 1-888-224-2710, Monday to Friday, 7 a.m. to 8 p.m.

For questions about your electricity bill, please call us at 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m.