Updated June 1, 2024

Even when it’s still warm outside, it’s not too early to prepare heating systems for the cooler weather. Having your gas appliances serviced now means you can be ready for winter and avoid emergencies in the middle of heating season. That way, when the day comes to turn them on, they won’t let you down.

Why is regular appliance maintenance important?

Just like us, appliances need checkups too. You want to make sure your furnace, boiler and fireplace are in good working order before the cooler B.C. months.

Annual maintenance is a great way to make sure your appliances are operating safely and at optimal performance. A licensed gas contractor will properly inspect the safety controls and make sure the appliances are venting properly.

And while you’re at it, have the gas contractor service your gas tankless water heater if you have one. You could get up to $150 in total rebates for having your gas appliances serviced between June 1, 2024, and June 30, 2025.

How can I tell if my appliances need servicing?

Regular servicing helps prolong the life of your appliances and decreases the likelihood of failure. Contractors may notice small problems and fix them before major ones occur. If you’ve noticed soot or corrosion (like white, brown or black streaks) on your appliances, noticed pilot light outages or delayed ignition on start-up, or smelled odours like burnt dust, it’s likely time to call a professional.

Visit our appliance maintenance and safety page to learn more about what problems to look out for and what a furnace or boiler, fireplace and tankless water heater service should include.

Who’s qualified to service my appliances?

When you’re ready for your service appointment, hiring a licensed Technical Safety BC contractor is a great starting point. They can help make sure your service includes essential elements required to maintain your appliances. 

Don’t have a contractor in mind? You can find a licensed gas contractor in your area through FortisBC’s Trade Ally Network directory.

What about heat pumps?

Heat pumps should be also serviced annually for safety and energy efficiency. A qualified heat pump contractor can:

• check the overall operation of the heat pump
• inspect the refrigeration and drain lines, fan motor, compressor, condensate pump, electrical components and air filters
• clean the filters if needed

FortisBC electricity customers and municipal electricity customers of Summerland, Penticton, Grand Forks and Nelson Hydro can get a $50 rebate on heat pump service. Use our directory to find a contractor.

What rebates are available for gas appliance servicing?

Our Appliance Maintenance Program is back for a limited time, so hop to it and have your gas furnace or boiler, tankless water heater and up to two fireplaces serviced by a licensed gas contractor between June 1, 2024 and June 30, 2025, for up to $150 in rebates (terms and conditions apply—see the rebate program for details).

Once your servicing is complete, apply online for your rebate within 60 days of service.

Have questions? Call us at 1-855-909-2329 or email [email protected].