Top questions about our wildfire safety practices 

We’re here to help with answers to common questions about wildfire safety practices and Public Safety Power Shutoffs.

In rapidly changing circumstances in order to protect the safety of our customers and communities, we may need to turn off power without notice. When possible, we would aim to provide notice between 24 and 48 hours in advance.

In recent years, we have seen greater wildfire activity and more extreme weather events in British Columbia, including in our electricity service area. FortisBC is implementing a PSPS policy now in response to escalating effects of extreme weather, recent devastating wildfire activity and evolving industry practices.

Our top priority is the safety of the public and our employees. PSPS policy is the next step in our evolving wildfire safety practices to help keep you and your community safe.

We’re implementing the PSPS policy in areas identified as having the highest wildfire risk. This decision is based on evidence-based factors such as proximity to wildfire-prone areas and weather conditions. Before we carry out any PSPS event, we will carefully monitor for elevated fire risk conditions like high temperatures, low humidity, strong winds and dry vegetation to ensure we are taking appropriate action. Our rollout plan includes comprehensive communication and education to keep stakeholders and customers informed.