Updated November 7, 2022

Like most utilities, FortisBC reviews how its electric rates are structured regularly to make sure the costs to provide the quality electricity service we all depend on are distributed fairly across customer classes. This is done through a formal, regulated process called “Rate Design”. In 2017, we completed that process and submitted a Rate Design Application to the BC Utilities Commission (BCUC). It was through this process that we requested and received approval to phase out the two-tiered residential rate, which is fully complete as of January 1, 2023.  

Revenue neutral for us, but could make a difference for you

Changes to our rate structure ensure that our rates reflect the costs to serve our customers based on how they consume power. Based on the above mentioned comprehensive review of our rate structure, we recommended changes that reflect the fairest way to bill all electricity customers.

While we may change how rates are structured, it’s important to understand that these changes are revenue-neutral for FortisBC. We collect the same amount of revenue regardless of the rate structure.

And, as a regulated utility, customers can be assured that any changes to our rates or how they are structured are all vetted through a transparent and rigorous public process with the BCUC.

We appreciate collaboration

We believe that collaboration is key to finding options that are reasonable and fair for our customers. An important element of the rate design process is speaking one-on-one with customers to find out what’s important to them. We appreciate the time and feedback from the many customers who participated in the consultation leading up to our rate design application. The feedback we received provided valuable insight into what matters to our customers and helped inform our proposals.

Find more information about electricity rate design here.