Smell rotten eggs?
It could be a natural gas leak.
Stop what you’re doing.
Go outside first, then call us or 911.
1-800-663-9911
Power outage?
Electrical emergency?
If you see downed power lines, stay at least 10 metres away and call us or 911.
1-866-436-7847
While Canada Post is restarting operations, customer could still see delays. Sign up for paperless billing to ensure you stay up-to-date. You can also check your balance by clicking here for gas, and here for electric. Learn more.