About us
It takes a diverse team of dedicated employees to lead the transition to a lower-carbon energy future for B.C. We proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers. As the province’s largest energy provider, we’re putting more than 100 years of knowledge and experience into practice on our path to achieve provincial climate action goals by 2030 and our long-term vision to 2050.
Transforming B.C.’s energy future
We can achieve a lower-carbon energy future by driving forward with innovative solutions like delivering renewable and low-carbon gases1 to our customers and offering new energy-efficient technologies for B.C. homes and businesses. Our progress supports our Clean growth pathway to 2050, CleanBC Roadmap to 2030, the Paris Climate Agreement and the United Nations Sustainable Development Goals.
By working together with our customers, community groups, Indigenous communities, government and industry we continue to make strong progress year over year to help reduce our customers’ greenhouse gas (GHG) emissions.
Growing our renewable and low-carbon gas supply
We’re growing our Renewable Natural Gas2 (RNG) supply by partnering with suppliers who operate farms, landfills and wastewater treatment facilities. We see a future with more renewable and low-carbon gases flowing through our system in place of conventional natural gas. We’re also investing in research to better understand how to safely blend hydrogen into our system to help us further decarbonize our gas system.
Investing in energy efficiency
We continue to increase investment in our conservation and energy efficiency programs helping more customers upgrade to high-efficiency gas and electric appliances to lower their energy use and GHG emissions. We’re also taking action to introduce the next generation of high-efficiency gas technology, like gas heat pumps that can achieve efficiencies of more than 100 per cent, helping further decarbonize B.C. homes and businesses.
Driving emissions reductions in the transportation sector
We continue to increase supply of compressed natural gas (CNG), liquefied natural gas (LNG) and RNG while providing incentives to fleet operators, helping them lower emissions in their vehicles. Over the years, we’ve provided support for more than 1,000 medium and heavy-duty vehicles so they can operate on CNG or LNG. In the Okanagan and Kootenays, we’re expanding our electric vehicle (EV) charging network to help make it easier to own and drive an EV.
Fuelling innovation with LNG
We’re committed to supporting the growth of LNG as a cleaner fuel to reduce GHG emissions in the marine sector. We’ve been providing LNG fuel for ferries for years—six marine vessels from BC Ferries and four from Seaspan Ferry Corporation are using LNG instead of higher-carbon fuels such as diesel.
How we’re taking action
What does the future of energy look like? With partners across the province, we’re committed to delivering a range of energy solutions to help transform B.C.’s energy future.
Corporate information
We deliver safe, reliable and cost-effective natural gas, electricity and Renewable Natural Gas to customers across the province. Our more than 2,600 employees proudly serve approximately 1.2 million customers in 135 British Columbian communities and 58 First Nations communities across 150 Traditional Territories.
Learn more about our service areas, facilities, safety measures, environmental policy and leadership team.
Our commitment to Reconciliation with Indigenous Peoples
We continue to build and strengthen relationships with Indigenous Peoples and actively invest in Indigenous communities, job training and recruitment. It’s important to build authentic, mutually respectful relationships with Indigenous Peoples as part of our commitment to Reconciliation.
Learn more about how we approach Reconciliation, culture, business development, training and energy efficiency with Indigenous communities.
1FortisBC uses the term renewable and low-carbon gas to refer collectively to the low-carbon gases or fuels that the utility can acquire under the Greenhouse Gas Reduction (Clean Energy) Regulation, which are: Renewable Natural Gas (also called RNG or biomethane), hydrogen, synthesis gas (from wood waste) and lignin. FortisBC’s renewable and low-carbon gas portfolio currently includes only Renewable Natural Gas. Other gases and fuels may be added to the program over time. Depending on their source, all of these gases have differing levels of lifecycle carbon intensity. However, all of these gases are low carbon when compared to the lifecycle carbon intensity of conventional natural gas. The current burner tip emission factor of RNG is 0.27 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ) and the current renewable and low-carbon gas portfolio lifecycle emissions for stationary combustion are -22 gCO2e/MJ. This is below B.C.’s low carbon threshold for lifecycle carbon intensity of 30.8 gCO2e/MJ as set out in the 2024 Greenhouse Gas Reduction Regulation amendments.
2Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means we’re unable to direct RNG to a specific customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.