About us
It takes a diverse team of dedicated employees to help lead the transition to a lower-carbon energy future for B.C. We proudly deliver renewable energy, natural gas, electricity and propane to almost 1.3 million customers. As the province’s largest provider of critical energy services, we’re putting more than 100 years of knowledge and expertise into practice to ensure the reliable delivery of affordable energy and advance the energy transition.
B.C.’s lower-carbon energy future
We are committed to addressing climate change and taking a leading role in the energy transition for our customers and the communities we serve. Guided by our Clean Growth Pathway, we’re reducing the use of fossil fuels and overall greenhouse gas (GHG) emissions to support the CleanBC Roadmap to 2030 and the United Nations Sustainable Development Goals by investing in renewable and low-carbon energy.1
By working together with our customers, Indigenous communities, government and industry, we continue to make progress towards our sustainability targets and commitments.
Expanding our supply of renewable and low-carbon gases
We’re reducing overall emissions by increasing our supply of Renewable Natural Gas2 (RNG) in our system by working with a range of RNG suppliers like farms, landfills and wastewater treatment facilities. We’re also looking at ways to advance other renewable and low-carbon gases, such as hydrogen, to be used in our system instead of conventional natural gas.
Increasing investments in energy efficiency
We’re investing record amounts in conservation and energy-efficiency programs to help support the lower-carbon energy transition. These programs help customers lower energy use, reduce emissions and save money. Over the next four years (2024-2028), we will invest a record $697.6 million3 in energy-efficiency initiatives to help build the next-generation of energy-saving programs.
Driving emissions reductions in the transportation sector
To advance low-carbon transportation, we’re helping fleet operators avoid emissions by providing support to switch from diesel or gasoline engines to compressed natural gas (CNG) and liquefied natural gas (LNG), which reduces GHG emissions by up to 30 per cent.4 To date, we’ve switched more than 1,000 commercial vehicles in B.C. to CNG from diesel or gasoline.
In B.C.’s Southern Interior, we’re investing in and installing more electric vehicle (EV) chargers and infrastructure, which saw a 38 per cent increase in charging events from 2022 to 2023 and hit a milestone of 50,000 charging events in 2024.
Fuelling ships with LNG
FortisBC’s Tilbury LNG facility produces some of the lowest carbon intensive LNG in the world,5 and fuelling ships with LNG instead of petroleum-based fuels can reduce GHG emissions. We’re also the first company in the world to offer a truck-to-ship onboard LNG fuelling system, developed specifically for our customers.
Evolving B.C.’s energy landscape
We’re helping to lead B.C.’s energy transition by reducing the use of fossil fuels and our customers’ overall GHG emissions.
Corporate information
Our more than 2,700 employees deliver safe, reliable and affordable natural gas, electricity and propane—as well as RNG—to almost 1.3 million customers.
Learn more about our service areas, facilities and leadership team.
Sustainability Report
Our sustainability commitments are core to our business strategy.
We believe that by integrating sustainability into our operations, decision-making and processes, we create long-term value for our customers, communities and stakeholders.
Our commitment to Reconciliation with Indigenous Peoples
We continue to build and strengthen relationships with Indigenous Peoples and actively invest in Indigenous communities, job training and recruitment. It’s important to build authentic, mutually respectful relationships with Indigenous Peoples as part of our commitment to Reconciliation.
Learn more about how we approach Reconciliation, culture, business development, training and energy efficiency with Indigenous communities.
1FortisBC uses the term renewable and low-carbon gas to refer collectively to the low-carbon gases or fuels that the utility can acquire under the Greenhouse Gas Reduction (Clean Energy) Regulation, which are: Renewable Natural Gas (also called
RNG or biomethane), hydrogen, synthesis gas (from wood waste) and lignin. FortisBC’s renewable and low-carbon gas portfolio currently includes only Renewable Natural Gas. Other gases and fuels may be added to the program over time. Depending
on their source, all of these gases have differing levels of lifecycle carbon intensity. However, all of these gases are low carbon when compared to the lifecycle carbon intensity of conventional natural gas. The current burner tip emission factor
of RNG is 0.27 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ) and the current renewable and low-carbon gas portfolio lifecycle emissions for stationary combustion are -22 gCO2e/MJ. This is below B.C.’s
low carbon threshold for lifecycle carbon intensity of 30.8 gCO2e/MJ as set out in the 2024 Greenhouse Gas Reduction Regulation amendments.
2Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste
and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means we’re unable to direct RNG to a specific
customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.
3This is a combined amount for both the gas and
electricity utilities and includes inflation. When a carryover of $2.778 million is added to the (unrounded) amount of $694.831 million, the total combined amount becomes $697.609 million.
4Source: Northwest Gas Association, Natural Gas Facts, page 15.
5Source: Life Cycle GHG Emissions of the LNG Supply at the Port of Vancouver, Sphera, 2020.